1 reviews | Active since Feb 2014
disgusting service
Such disgusting service I received yesterday at the branch in Workshop durban . I just wanted a Simple real deal pizza and water. The cashier/manager her name is (Khutty) asked me which flavour i then rep**** chicken and Mushroom. She then said it would be R34 and I asked how can it be R34 when it's states that it's 19.90 she then rep**** that didn't I request for chicken and mushroom and I then asked does the real deal only offer chicken not chicken and mushroom she then said yes it offers chicken and mushroom then I asked her why you not placing my order then she said she was advising me then I told her not to advise me I had known that the real deal also offers chicken and mushroom then she had a revolting attitude screaming and then slashed back my money screaming at the top of her lungs I then requested to speak to a manager she then told me that I can speak to her still shouting and causing commotion in the restaurant. I was so angry and disappointed like I ask myself how do people like Khutty get this far because clearly she always does this to the customers. She really needs to be sorted out already she has caused me to really stop trusting debonairs a service provider
Thank you very much for taking the time to report your experience with our Workshop Durban branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Workshop Durban branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
