1 reviews | Active since Dec 2014
Disgusting Service
So I'm hungry. I google \Debonairs Menu"";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;899642;892648;15;2;0;0;0;0;2;NULL;NULL;NULL;15/09/25 20:18;15/09/25 18:38;Bad Booking experience at the Boiler room cafe;;Consultant ;***;I'm very dissatisfied with the booking service I received from the Boiler Room cafe. I asked to book a birthday party with them for about 30 people in October. It was very good communication up until the finialsation of the plans for this birthday party. I had asked if I could have a 'tea' at their restaurant (coffee and cakes) and they were good with it, but then when I had booked the table for 30 and everything was finalized, they told me that I had to spend a minimum of R100 pp. We didn't plan on paying this amount and so considering it's a tea, I wasn't expecting that and was shocked as they didn't tell me that in the beginning. I'm very disappointed and am now left at a loss with no venue due to our limited budget. They should have communicated better and told me that from the start. Disappointing! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;713111;717614;32;2;0;0;0;0;2;NULL;NULL;NULL;15/09/25 20:28;15/09/25 18:39;unprofessional ;7,11E+12;counter 10;***;Today 25/09/15 i visited alberton SARS office all started very well even though the office was packed but we were all acknowledge well until i was called to counter 10 where the consultant was chewing gum , was not interested in advising what documents i needed to submit . Not even interested to listen what i was explaining to him . Worse he didnt have his name on but i guess that can be traced with my queue number1334 at around 1515hours. Bad service frm the man . Embarrassing ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;846655;815148;6;2;0;0;0;0;2;NULL;NULL;NULL;15/09/25 20:38;15/09/25 18:42;Still No Feedback after 3 months;8,21E+12;Marie De Bie;***;Now after 3 months I still receive sms's stating that documents is outstanding. After phoning this company numerous times and repeating my ID number a thousand times to the *********** person answering the phone I still haven't received any feedback from them. And the owner Marie is just missing in action.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;899641;892572;14;2;0;0;0;0;2;NULL;NULL;NULL;15/09/25 20:36;15/09/25 18:48;Delaying of Refund;MC Clothing SA;Fionna Kipling;***;After numerous emails and calls not being answered I was told I would be refunded for items ordered and paid for but not received /delivered.<br> <br> Some payments was made in July already and still no refund has been received.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;485626;793962;16;2;0;1;0;0;2;NULL;NULL;NULL;15/09/25 20:51;15/09/25 18:54;Another 5 weeks of NO telephone line;5,41E+12;Mr Willie Rall;***;Another 5 weeks, no news from Telkom .... except that the +-R750 per month stop order is still being collected every month. Have been escalating the fault, visited the Telkom Shop every week, each time the Manageress only give me promises, and more promises. Every time I asked to arrange that Mr Rall contact me and to tell me when I can expect my service to be back and working, he ignored the request up to this day, like many times in the past few years!! <br> <br> Today, when I was trying to remove a little sim card from my stick modem, the card accidentally flew out of the cradle and I was accused of throwing \things\"" at the help desk person"
Thank you very much for taking the time to report your experience with our Dobsonville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Dobsonville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
