DISGUSTING SERVICE!!!!!!

i places an order with Debonairs Pizza at 11:07 for the Beef & Bacon pizza and was told that i would get my order within 30 to 40 minutes its now 12:22 and still no order when i called to speak to the manager the phone went on voicemail.i shoudve left work at 12 as im not feeling well today but im still here all because im waiting for food.i was told someone would call me back and still no call.i must say this is a terrible service and their moto is "if its late its free" mine is over an hour late so im guessing im not paying for it.This is really DISGUSTING SERVICE coming from Debonairs