Disgusting service

I called to order pizza this morning to order Pizza for the people in our company - not only do i need to select number and wait on the line for the call to be picked up but they are unfriendly when they do, I wasted R60 of airtime to follow up on my order and the first time I called gave all my details and when my airtime ran out was not even called back when they knew I wanted to place a order, I called again to follow up on my order a hour later after being informed it will take 45 min and was told the shop is very busy the pizza will take 60 to 90 minutes to come and when I asked to check if order out or has left was told sorry no she cannot check, I called back to the store again and asked to speak to the manager of the Tygervalley store I ordered at and spoke to Chipo who I needed to give my details again and got my number wrong 4 times and was then told to hold where she in my hear spoke to the staff saying why is order 16 not out yet the customer is complaining it needs to go now and was then told sort the order was waiting on the hot plate - this is so unprofessional I spent more time on my phone and airtime than what the pizza is worth and nothing was sorted and I had to follow up for a company offering a service should they not inform there clients if there is a delay - no one was friendly on the phone and I feel I should not even pay for this pizza tht while I type this message is still not here - disgusting