DISGUSTING SERVICE

I ORDERED AT 12.25 AND MY ORDER ARRIVES AT 2.03PM. I CALLED AT 1.30 AND THEY ADVISED ME THE ORDER HAD ALREADY LEFT FROM ELARDUSPARK BUT IM JUST AROUND THE CORNER SO HOW THE HELL WOULD IT TAKE 30MINS+ TO GET HERE. SO WHEN THE DRIVER ARRIVES, MY ORDER IS INCORRECT, I CALL BACK, THE LADY CONFIRMS THE ORDER, SAYS SHE WILL WAIT FOR THE DRIVER TO GET BACK AND GIVE HIM THE NEW CORRECT ORDER, NO APOLOGY TO SAY THE PIZZA WILL BE FREE BECAUSE OF THEIR HASSLES, SO I CALL BACK 5 MINS LATER TO ADVISE TO JUST CANCEL THE ORDER AND NOT SEND THE DRIVER BACK, ANOTHER PERSON ANSWERS, RUDE , SAYS WHAT DO I MEAN I WANT TO CANCEL THE ORDER? LIKE ARE YOU HIRING STUPID PEOPLE WHO CANNOT APOLOGIZE FOR THEIR ERROR AND RCTIFY THEIR MISTAKES, INSTEAD SHE WANTS TO ARGUE ABOUT HOW THE ORDER TOOK 1HR AND 40MINS INSTEAD OF THE PROMISED TIME OF 30-45MINS, THIS IS DISGUSTING AND UNACCEPTABEL, WILL NEVER ORDER FROM U PEOPLE AND I WILL DEFINETLY LET ALL THE EMPLOYEES HERE KNOW OF THE HORRIBLE SERVICE