1 reviews | Active since Mar 2009
Disgusting service
After ordering my pizza my pizza at 17:02 it only got delivered at 21:03 and the pizza was smashed.The delivery couldn't even give me my change.I rejected the pizza and delivery guy had to turn back with it.I'm very disappointed a lot.The driver says it's busy and they shot stuffed so he has many pizzas and it got stuffed as he had many boxes.I mean really how is that my problem?My money gone and no pizza as well.I'm very angry
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***