1 reviews | Active since Mar 2017

28 May 2017, 11:30

DISGUSTING SERVICE

<p>we ordered a veg large pizza last week, firstly when we called in the lady who took the order didnt even confirm name address etc, the pizzza was then delivered late and it was warm and cold, which wasnt enjoyable, the delivery guy went to the old address which wasnt confirmed on the call, which made our pizza late and cold.</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply06 Jun 2017, 13:29
Official

Thank you very much for taking the time to report your experience with our Kensington branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)