SP
Sumeshnie P

1 reviews | Active since Sept 2013

07 May 2020, 19:10

Disgusting Management at Debonairs Pizza

I am absolutely appalled by the customer service that I have received from Debonair at Newcastle Corner. I literally got of the phone with them so to the higher management reading this review, kindly retrieve the call that was made to me between 18:45 and 19:06.

I placed an order at 17:37 online. They called me over an hour later to tell me that they cannot give me a complete order. I spoke to 2 frustrated managers who have no tact at all with dealing with customers over the phone. Debonairs should send these 2 men for management training. I am appalled by how I was spoken to. I have canceled my order and I vow never to support Debonairs Pizza again in my life and will encourage my friends and family members to do the same. Absolutely pathetic!

I won't go into details. Please retrieve the calls and listen to them yourselves.

Disgusting

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