1 reviews | Active since Feb 2017
Disgusting customer care
I purchased food from debonairs on the 02/09/2019. My brother and I consumed it and experienced diarrhea and tummy cramps. It became alarming because I am currently just over 24 weeks pregnant. I had called the store (bluff debonairs) the first time I called I spoke to a lady by the name of Gugu, she told me she would inform her manager Mr. Johnson or Jansen (is my memory serves me correctly) he called me back however I was unable to take the call as I was attending to my 11 month old. I then called the store back to inform them I was unable to take the call. No one contacted me for the next three hours. I called back again when I was told to go to the hospital if it were that serious... the manager called me and spoke to me in a tone expressing frankness telling me that no one else had complained about food that day - I became angry at this point even though I did not express as he spoke fast enough for me not to retaliate. I kept my cool as he assured me he would call me back today 03/09/2019. I have not received any calls. My biggest issue here is the lack of care of customers - was he inevitably calling me a ****? Disgusting service ! I will not support this debonairs ever again
