JL
Jeremy L
1 reviews | Active since Oct 2014
12 Oct 2019, 00:01
Disgusting bbq wings!!!! Poor customer service!!!!!!!!!!!
Bbq wings that were inedible. Third complaint over same issue. Debonairs Belhar has still not made no contact to provide feedback. Their store representative does not respond to my messages as I request feedback. Its been over two weeks now!!!!!!!!! Total disgrace!!! Won't recommend them to anyone. Poor poor poor customer service!!!!
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Debonairs Pizza's replyOfficial
13 Oct 2019, 14:05Hi Jeremy
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. Our team confirmed that they have been in contact and requested the pictures of the wings and are still waiting for the pictures.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Debonairs Pizza TeamCustomer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. Our team confirmed that they have been in contact and requested the pictures of the wings and are still waiting for the pictures.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Debonairs Pizza TeamCustomer Care Line: ***
Debonairs Pizza's reply13 Oct 2019, 14:05
Official
Hi Jeremy
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. Our team confirmed that they have been in contact and requested the pictures of the wings and are still waiting for the pictures.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Debonairs Pizza TeamCustomer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. Our team confirmed that they have been in contact and requested the pictures of the wings and are still waiting for the pictures.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Debonairs Pizza TeamCustomer Care Line: ***