cH
chantelle H
1 reviews | Active since Nov 2014
14 Nov 2015, 20:49
disgusting
We who are in uvongo placed an order from the debonairs Margate at 6pm this evening and only received our order of R380 after 8pm got extremely bad attitude from the driver who was not blamed at all, tried calling the branch several times and the line just rings. Even as I'm writing this we are calling and no answer. This also not the first time we have had a problem with this branch. Very disappointed as a local. Its not even season and the managers' cell is off. Disgusting
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Debonairs Pizza's replyOfficial
16 Nov 2015, 10:08Hello chantzvhoff,
Thank you very much for taking the time to report your experience with our Margate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Margate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply16 Nov 2015, 10:08
Official
Hello chantzvhoff,
Thank you very much for taking the time to report your experience with our Margate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Margate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)