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1 reviews | Active since Jan 2013
27 Jul 2015, 13:56
Disgusting
Today, my friend ordered 3 small pizza's using Debonairs on-line ordering system. We waited quiet a while before it got delivered COLD! Anyways not to be petty and we were hungry at the office, we thought best to continue and enjoy our lunch. When half way through our meal, she finds a long black hair cooked together with the cheese. Well that just ended all of our lunch appetite. I am very disappointed and disgusted with Debonairs and this is evidence that their hygiene and service is becoming terrible. Yuk, I don't think I will buy Debonairs again.
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Debonairs Pizza's replyOfficial
29 Jul 2015, 13:37Hello ArabianScorpion,
Thank you very much for taking the time to report your experience with our BLUFF branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our BLUFF branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,
Debonairs Pizza's reply29 Jul 2015, 13:37
Official
Hello ArabianScorpion,
Thank you very much for taking the time to report your experience with our BLUFF branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our BLUFF branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,