1 reviews | Active since Mar 2015
Disgusting
Disgusting service, to say the least! I purchase from this Centurion store on a regular basis and never experienced this before - a Pizza which is delivered 1 hour and 55 minutes after the order was placed... and to top it all, the Pizza was completely cold and not presentable in any way.
I encourage the store manager to review the amount of orders we have placed at your store/branch over the last year. This will be my last order from debonairs.
Hoping to hear from their representatives soon as I wish to have my meal refunded - I do not accept a pizza with the Black dot... the pizza was horrible.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,