ZI
ZAHIRA I
1 reviews | Active since Jul 2015
31 Jul 2015, 14:38
DISGUSTED WITH PATHETIC SERVICE- ANGRY BEYOND WRDS
phoned Debonair's Springfield at 12:07 pm. ordered, gave full address , the person who took my call seemed *********** and illiterate from the start!! (Thabani i think) didn't speak clearly, said that food would be delivered within 40 mins, gone 1 hour 30 mins i call only to hear that the driver had been dispatched. 20 mins later i receive a call that the driver had taken the order back to the store as he was supposedly \LOST"spoke to the driver and given him the address and directions 5 TIMES!!! insisted he doesn't know he going to get lost! spoke to the manager "
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Debonairs Pizza's replyOfficial
03 Aug 2015, 11:09Hello zahira123,
Thank you very much for taking the time to report your experience with our SPRINGFIELD branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our SPRINGFIELD branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply03 Aug 2015, 11:09
Official
Hello zahira123,
Thank you very much for taking the time to report your experience with our SPRINGFIELD branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our SPRINGFIELD branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)