RS
Richka S
1 reviews | Active since Sept 2012
15 Dec 2015, 14:40
DISGUSTED BY THE FOOD QUALITY
ME AND A FRIEND ORDERED A PIZZA ONLINE AT 11.15AM, REQUESTED DELIVERY AT 12, TO OUR SURPRISE I HAD TO CALL THEM TO FIND OUT WHERE THE DELIVERY WAS AND WAS TOLD DRIVER WAS ON HIS WAY, DRIVER PITCHED UP AT 12.30, AND THE CHERRY ONTOP, PIZZA WAS SO HARD AND BURNED THAT YOU CAN ACTUALLY THROW IT AT SOMEONE AND HURT THEM, I AM SO UNHAPPY FIRST BITE TAKEN, AND THERE WAS A PIECE OF HAIR, I AM SO DISGUSTED AND WILL NEVER EAT OR RECOMMEND DEBONAIRS TO ANYONE..<br> I ENDED UP PAYING FOR A BOX OF **** AS I HAD TO THROW EVERYTHING AWAY..../<br> VERY ANGRY CUSTOMER
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Debonairs Pizza's replyOfficial
17 Dec 2015, 08:51Hello richkaslamat,
Thank you very much for taking the time to report your experience with our Strand Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Strand Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply17 Dec 2015, 08:51
Official
Hello richkaslamat,
Thank you very much for taking the time to report your experience with our Strand Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Strand Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)