1 reviews | Active since Nov 2016

28 Nov 2017, 21:17

Disgusted

I purchased the chicken and mushroom triple decker from debonair on Sunday evening. I sent through a complaint on Monday mourning and no one has bothered to contact me. Their pizza looked really terrible. There was more tomoto than chicken. The bases were not aligned and the box had a whole were it suppose to have the heat indicator. Is this the kind of food that I'm suppose to be paying for really?

0
Replies (2)
's update30 Nov 2017, 19:31
Reviewer Update
Its been 2 days now and I have still not received any response. This is really unprofessional
Debonairs Pizza
Debonairs Pizza's reply16 Jan 2018, 14:32
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***

Best regards,