CN
Carol N
1 reviews | Active since Jan 2010
19 Feb 2015, 14:11
Disgraceful Food and Bad Attitude
Last night I purchased a hawaian pizza and asked for a little garlic added on at Debonairs queensburgh branch. They smothered the pizza with garlic that it making me gag and i cannot taste anything else<br> Just called the manager to complain and he wanted only wanted me to bring it back. He said he could not deliver one to me as he does not have a driver and he cannot leave the shop. Such a shocking attitude when I told him I am going to report to head office.
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Debonairs Pizza's replyOfficial
20 Feb 2015, 08:42Hello CvNiekerk,
Thank you very much for taking the time to report your experience with our Queensburgh Durban branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Queensburgh Durban branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply20 Feb 2015, 08:42
Official
Hello CvNiekerk,
Thank you very much for taking the time to report your experience with our Queensburgh Durban branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Queensburgh Durban branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)