Disappointment in Debonairs management

I’m so disappointed in Management at Debonairs for non communication in accident I had. Their delivery guy driving a s****** drove into the back of my car on 16 April around 17:45. The road was wet and I do not know how fast he was travelling to drive straight into my car waiting for the robot to open. All he said was sorry. I moved to the side of the road to enable other cars to pass and he drove away. I then decided to report matter at the Musgrave branch and dealt with John who was Manager on duty. He took my details and said he would report the matter. Few minutes later he called back and asked me to send photos of which I did. To date I have had no feedback or communication from Debonairs management about the matter. Not even an apology and explanation. I am very disappointed and vow to never order from Debonairs. Their lack of communication is a sign of disrespect to me as a woman. Nevertheless I have to sort out damage on my own for someone else’s negligence. I was told something was wrong with the s******. What risk is that??? Disappointed lady