Disappointing service

I ordered pizza online on 17/07/2020 (ORDER ***6) for delivery, for the first at this particular store -Key Largo Boksburg.

The turn-around time was normal and the lady ( Refiloe) I spoke to at the store to follow-up on my order was very pleasant. It is the service I received from the delivery guy that was appalling! I got a call from him that he had arrived and because I stay in a big complex, I told him that I am opening for him so we can meet halfway to avoid him waiting outside the gate. He refused and demanded that I meet him at the gate because “he borrowed the phone he is using from the petrol station”....ooookkay?. So I rushed out in order to not inconvenience him or make him wait long, I get to the gate and there is no one there. I phoned the number he had used and it just rang to no end so I waited......and waited. He finally arrives and he said nothing, no “hello”, no courtesy to explain why he was dishonest about being at my gate, nothing!! He just handed me the box and got on his way.

WOW :(