1 reviews | Active since Sept 2015
Disappointing Service
<p>We ordered pizza for my wife from Debonairs in Strand Street Cape Town via on line. They recieved the order and confirmed the order at 18:27. My wife then phoned around 19:30 and they said that they are short of drivers which is not our problem. The pizza only arrived at 19:50 which is unacceptable and I will never use the store again. Im sorry to say i will tell other people too about bad service. I would like full reimbur*****t and bank charges covered. As well as an apology. This is really shocking. </p> <p> </p>
Thank you very much for taking the time to report your experience with our Strand Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Strand Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)