1 reviews | Active since Jul 2018
Disappointed in Debonairs
Absolutely disgusted by Debonairs howick! We order our meals at 6:04 on Friday evening we then had to wait until 7:35 for them to arrive with a cold pizza which was also missing the pesto , squashed death by chocolate and pop it's and with out the coke.. The drive then said he would be back within half an hour with a replacement for the cold pizza and the coke. I then proceeded to call a further 3 times before they arrived with yet again another cold pizza without pesto on and the coke which was around 9 pm.
Hi Kayla
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Hi Kayla
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***