Disappointed Debonairs Pizza

Today I ordered a pizza at Debonairs Pizza located at Midway Mews which is in Midrand. I placed an order at 20h02. Approximately at 20h29 the cashier comes and tells me that there are no pineapples. I asked her howcome it takes you almost half an hour to notice the store has no pineapples. She never reply but asked for another option. Then there was some commotion going on between staff. Nobody was at thd front to check if orders were ready. There were other customers upset aswell. I got home to realize that my double stack had less cream cheese and the pizza was dry. We only got our order at 20h45. This is pathetic service. Plus the you just get a blank look when you ask questions.