Disappointed customer

I'm so annoyed by Debonairs Protea Garden, I have ordered a pizza at around 15h40, they only delivered it at 19h00, cold, raw, soaky oily, burned base, I ended up complaining to their officials, the Manager called me to fix the mess after 2weeks which I was grateful for, but he promised to deliver today another pizza, I have explained il be at work til 2 can he call me to confirm my order atleast at about 4 n 5....he called at 4 unfortunately I was still driving at freeway I couldn't answer, he never bothered to contact me again today, I'm so annoyed by the way we being treated, Im still waiting for the call it's now 17h43....their Landline number it's not working for incoming calls, I don't really know what to do now at this moment.