1 reviews | Active since Mar 2019
Disappointed, badly run, terrible service !
Debonairs Bluff
Your service is shocking, your mangager is *********** and needs reveiwing ! Bad service , below satisfactory service delivery , product dissatisfaction! I bought a triple decker chicken pizza on Friday 15 March 2019 I paid for extra cream cheese I couldn't even see Any cream cheese. hardly any toppings and cheese definitely not worth R167 I took it back the manager rude and unhelpful pointed at the pizza and said there's the cream cheese ... I said where ? it's suppose to come with cream cheese and I paid for extra ! i took pizza back on Sat as they don't answer their phones for a query .. I am still waiting for the owner Grant to call me.. change your management!!!! your service is shocking!! Nearly a week later and no one got back to me! Is this the quality of service delivery that you are happy with!
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***