Disappointed
<p>I placed an order online at 10:45am and after and hour made numerous calls to the branch and there was no answer. At 12:10pm I decided to drive to the branch only for them to tell me that they only opened at 12pm but the website and branch trading hours on there door states they open at10:30am. No apologies for my inconvienence seeing as I only received my food 2 hours later. Very disappointing. Please review and snyc trading hours with the online ordering system. </p>
Thank you very much for taking the time to report your experience with our Bedfordview branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Bedfordview branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)