LN
Lebogang N
1 reviews | Active since Nov 2012
04 Jan 2019, 21:11
Disappointed
I am truly disappointed as I ordered a dezember box chicken triple deck for the kids and it's sad as they had to eat a chillie pizza that was not ordered. I placed my order with protea glen as always and they transferred my order to jabulani. Ref number ********** . I just got home and kids are hungry and I have to start cooking this time. Very sad and disappointed.
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Replies (2)LN
Lebogang N's updateReviewer Update
05 Jan 2019, 07:18The driver did not leave a receipt aswell
LN
Lebogang N's update05 Jan 2019, 07:18
Reviewer Update
The driver did not leave a receipt aswell
Debonairs Pizza's replyOfficial
04 Feb 2019, 13:34Hi Lebogang
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Debonairs Pizza's reply04 Feb 2019, 13:34
Official
Hi Lebogang
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***