1 reviews | Active since Apr 2018
Disappointed
Debonairs Ninapark doesnt care about customers. your order gets delayed and no communication, i had to call them and find out whats happening. made my order at 07:03pm and called them around 07:52pm and said my order is ready waiting for sausages to be ready, only to be told that the wings i ordered not available.
The driver came to my place at 09:00pm. Made a complaint to the debonairs and got a called asking me if Ninapark contacted me, but ZILCH!!!!!!!
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,