1 reviews | Active since Mar 2009
Digusted with Tripple Decker (Meat??) Pizza
<p>After logging a complaint with Debonairs Customer Service (spoke to Thandi) on 18 /10/16, I about the disgusting Tripple Decker Meat pizza which was a pizza filled with a little bit of mince on the two layers and some pieces of ham and off-cuts of various cold meats including French polony (!!!), the manager of Debonairs ,Malmesbury (Henno/Henko) phoned me the same day to ask me about the complaint . After taking the details on my till slip (order number and time of order) he promised to get back to me either the same day or the next day since he needs to check the store cameras as to who was responsible for the preparing of the pizza. Up till now I haven’t got a call from him or any one at the branch. According to previous Tripple Decker orders at other Debonairs ` and Thandi on the 18/10/16 Customer services there should not be any French Polony or off-cuts on the pizza!!!</p>
Thank you very much for taking the time to report your experience with our Malmesbury branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Malmesbury branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)