GN
Gugulethu N

1 reviews | Active since May 2016

03 Oct 2016, 16:52

Diepkloof Square service is the worst

<p>There has not been a single time where I ordered pizza for delivery and was happy. If it doesn't take them 2 hours to deliver then it's me calling them and getting a bad atittude from whoever answers the phone, then I am expected to pay the full price for cold pizza sometimes with half done chicken on it. It will take a real proper apology to get me to order from them ever again</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply23 Oct 2016, 07:52
Official

Thank you very much for taking the time to report your experience with our Diepkloof Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)