nM
nazeema M
1 reviews | Active since Feb 2014
08 Mar 2016, 10:40
didn't get what I ordered
I placed an order at debonairs,gardens area. Naysha helped me. I told her at least three times that that I would like two portions of Macon and spring onion pop itz. When it was delivered I immediately started to eat the one portion. Later that day I opened the other portion only to find out that it was the chutney flavour, which I never asked for. I phoned spoke to the manager and he refused to help me. Super disappointed!!
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Debonairs Pizza's replyOfficial
09 Mar 2016, 09:00Hello nazeema0,
Thank you very much for taking the time to report your experience with our Gardens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Gardens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply09 Mar 2016, 09:00
Official
Hello nazeema0,
Thank you very much for taking the time to report your experience with our Gardens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Gardens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)