LV
Leanne V
1 reviews | Active since Apr 2015
03 Apr 2015, 12:56
Did not get what I paid for
I ordered the meaty filla with no bbq sauce, debonairs sauce instead. Because we were traveling to Dullstroom I only opened the pizza box when we were back on the road. Firstly there was no feta and spring onion as stated on the menu. There was so much bbq sauce with basically no filling. So I paid R99.90 for bbq sauce, tomato and pizza base. I am a frequent visitor of debonairs and have never received such terrible food and poor value for money. Very disappointed.
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Debonairs Pizza's replyOfficial
04 Apr 2015, 11:33Hello leannemurray6,
Thank you very much for taking the time to report your experience with our shell ultra city N4 befo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our shell ultra city N4 befo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply04 Apr 2015, 11:33
Official
Hello leannemurray6,
Thank you very much for taking the time to report your experience with our shell ultra city N4 befo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our shell ultra city N4 befo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)