JV
J V

1 reviews | Active since May 2016

20 May 2017, 21:24

Despicable service!!!

<p>Can I give less than one? So I ordered a pizza. Double meaty blah blah. They tried to deliver a single pizza... same price. Are you kidding me? I phoned back once... oh the correct one will be delivered in 10 minutes. I phoned back again. Oh no come pick up the correct order. Pick up? Why?? Because you svrewed up????! What on earth is going on with your customer service??? This is what you give me??? "Oh come collect it"... it's Saturday night!!!! You people are pathetic!</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply09 Jun 2017, 15:47
Official

Thank you very much for taking the time to report your experience with our Pineslopes branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)