SS
Shameegh S

1 reviews | Active since Mar 2018

17 Mar 2018, 20:54

Delivery time pathetic

Worst delivery service. I ordered a pizza before 730pm. It is now 852 pm and the pizza has still not arrived. The store called me at 840pm to say the driver is 5minutes away and he has still not arrived, 15minutes later. Debonairs delivery service sucks!

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply20 Mar 2018, 11:53
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***