1 reviews | Active since Oct 2016

10 Oct 2016, 11:49

Delivery time

<p>On the date of 10/10/2016 I ordered a sub and drink via the online service. I placed the order at 10:32 and it took more than an hour to arrive. I feel that this is unacceptable in this day and age. </p>

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Replies (2)
's update10 Oct 2016, 11:54
Reviewer Update

They also sent me the wrong Flavour drink.

Debonairs Pizza
Debonairs Pizza's reply12 Oct 2016, 14:29
Official

Thank you very much for taking the time to report your experience with our Kloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)