AP
Amanda P

1 reviews | Active since Jun 2018

18 Jun 2018, 19:01

Delivery of order

Yesterday I ordered from Debonairs Bronkhorstspruit for delivery, got a sms confirming my order, they said it would take 40 minutes, I never got that delivery, that is totally unacceptable.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply19 Jun 2018, 13:52
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***