Delivery of Debonairs pizza long street kimberley

The delivery guy arrived at my home an hour later after staying around the block for an hour insisting he has arrived, whilst he had clicked that we received the order, then I drove out to look for him and found him standing stationary with no effort to find the house , the next thing he is rude and started threatening me and even gave us a wrong order ,when I rectify him thats not our pizza he starts to shout at me. He gave us a cold pizza and we ended up paying for it .