1 reviews | Active since Dec 2018
Delivery guy didn't bring change and left with my money
On Friday the 28th of December I ordered pizza online as per usual. The order was for delivery. I remember after placing the order that I had not written on the notes that I needed change as I was paying cash. I called the gezina branch and informed them to bring change on delivery and the lady said no problem. When the delivery guy came he had no change and told me that he had to make one delivery and would be back with the change. It's Sunday and still nothing. We waited for the guy to come back nothing. No one has bothered to call and explain. What do you call such service. This is basically theft. How do I buy and not get change. I'm so disappointed. So the delivery guy gets to decide whether I get my change or not....thank you Debonairs Gezina. Worst of the worst.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.