1 reviews | Active since Nov 2017
Delivery delayed
I ordered a pizza and wings online and paid online at 19:13 p.m. I received a call at 19:50 to come collect the order I told.the lady to tell the driver to bring it to my door. The driver called me and told me he'll never come upstairs. The lady from call center called me, her name is Lydia and told me to collect the order I told her it's okay I'll go. I went downstairs and waited for 20 minutes he was not there. I'm not happy at all I No longer want the order
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,