1 reviews | Active since Feb 2015
Delivery Delay
<p>We place an order for 2 x standard magarita pizzas almost once a week... and never have a problem. Today 19 October 2016 we did the same as usual...our order was placed 11:46am... we waited for our pizza for more than an hour and a half, in fact the pizzas only arrived here 13:23</p> <p>I called the branch twice and the excuse was they have a new driver so we have to wait. That is a pathetic excuse, if you appoint someone to do deliveries they should at least know how to read a map if they are unfami**** with the area. </p>
Thank you very much for taking the time to report your experience with our Ladysmith branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Ladysmith branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)