rM
reborn M

1 reviews | Active since Apr 2014

25 Aug 2019, 15:34

Delivery complain

Afternoon,so I called Debonairs pizza at Mall at Carnival on Sunday 25th of August 2019 at 15H00 to place an order for delivery and to my surprise i’m Within their kilometers radius but I was told that they cannot deliver pizza for me because they apparently one of their drivers got ****** the other day,it’s okay that they have to take necessary precautions but then I feel like we are being compromised Becca we are a black community,they should either have time limits on when we should order and not for them to say they dnt deliver at all in my township.... I feel so excluded yet I’m a paying customer pls kindly get back to me with a solution . My email address is :*** Contact number is : ***

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply04 Sept 2019, 13:12
Official
Hi Reborn
 
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. We take our drivers safety seriously hence we do not deliver in certain areas.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 
The Debonairs Pizza Team 
Customer Care Line: ***