IS
Ian S
1 reviews | Active since Jul 2011
10 Sept 2019, 20:56
Delivery charge for free delivery
False advertising on TV advert they make mention of "Free delivery" however lately I have been charged a R10 delivery fee. When querying this at the branch they said that the website programmer added that and not them. Don't have an answer but you have to pay it if you want delivery
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Replies (1)
Debonairs Pizza's replyOfficial
11 Sept 2019, 13:03Hi Ian
Kindly note that we have updated our Free Delivery Terms & Conditions. You can still enjoy free delivery of your favourite pizza, if you are within a 3km driving distance of the restaurant with a minimum order value of R79.90.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Kindly note that we have updated our Free Delivery Terms & Conditions. You can still enjoy free delivery of your favourite pizza, if you are within a 3km driving distance of the restaurant with a minimum order value of R79.90.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply11 Sept 2019, 13:03
Official
Hi Ian
Kindly note that we have updated our Free Delivery Terms & Conditions. You can still enjoy free delivery of your favourite pizza, if you are within a 3km driving distance of the restaurant with a minimum order value of R79.90.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Kindly note that we have updated our Free Delivery Terms & Conditions. You can still enjoy free delivery of your favourite pizza, if you are within a 3km driving distance of the restaurant with a minimum order value of R79.90.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***