sM
sapna M
1 reviews | Active since Dec 2014
06 Apr 2015, 18:08
Delivering to my area seems to be a major problem
Drivers have delivered to my area many times but this is the second time I've been told that the driver does not know the area. Buy navigators or something we pay for delivery so make an effort to deliver and find the place. We hold on the line for so long running our cell phone bill up only to be told sorry we can't deliver to you. The drivers are just lazy or scared of getting wet in the rain.
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Debonairs Pizza's replyOfficial
07 Apr 2015, 11:31Hello Sapnamaharaj95,
Thank you very much for taking the time to report your experience with our Umgeni Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Umgeni Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply07 Apr 2015, 11:31
Official
Hello Sapnamaharaj95,
Thank you very much for taking the time to report your experience with our Umgeni Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Umgeni Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)