MG
Markus G

1 reviews | Active since Jun 2015

02 Jun 2015, 19:51

Delivering late and then argue about the address

Ellie takes my order and after a 30 min late delivery and numerous calls she has the bad attitude to accuse my wife of not being able to pronounce my street name correct, and she can not even talk English over the phone to me fluently.<br> <br> So we are having cold debonairs pizza

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply03 Jun 2015, 11:01
Official
Hello Markusgeyser,

Thank you very much for taking the time to report your experience with our Secunda branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)