1 reviews | Active since Mar 2009
Delayed service
I am the PA to an executive in our organisation. He asked me to order 20 Pizzas for our team as we had a very eventful week. I Phoned first to check if Parkmore has the capacity to deliver in an hours’ time. I ordered it via the app ********** It only arrived at our office at 13:30. Half of the dots were black. None of the soft drinks that I requested was available. The pizza was dry and cold. I looked *********** in front of my bosses. Never will I order from this branch again. Don’t commit if you can’t deliver.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,