NL
Nonhlanhla L

1 reviews | Active since Jul 2011

14 Oct 2015, 19:52

Debonairs will take your money & leave you hungry

So I ordered and paid online and the next thing I receive a call from Shakira and she told me that they won't be able to deliver and I asked her how's that possible as I received an SMS that the store accepted my request. So I asked how about my money and she was like \you can come thru and collect it"what bull. So debonairs has my money while I'm starving. Great ! """

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply15 Oct 2015, 10:27
Official
Hello nonhla26,

Thank you very much for taking the time to report your experience with our Phoenix branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)