NT
Nicole T
1 reviews | Active since Jul 2019
06 Jul 2019, 17:27
Debonairs Westgate mall pathetic service
Absolutely the worst experience. Waited two hours for a meal. Without no notification of any delay and was merely given excuses by the manager.
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Replies (1)
Debonairs Pizza's replyOfficial
12 Jul 2019, 20:12 Hi Nicole
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply12 Jul 2019, 20:12
Official
Hi Nicole
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***