Debonairs Westgate mall needs to close

So we placed an order online and waited close to an hour for the delivery Westgate malls debonairs pizza needs to be closed they are horrible airtime management they drive us on never available they are always having excuses and always telling us we have to wait a certain time or and never delivers so I think what I need right now is a full refund and still want my food.they deserve to be closed because I've been waiting and hour and I'm still waiting for this pizza to arrive it's almost 8:30 and I place the order six o'Clock . The staff are so lazy they don't even look like they are supposed to work in a kitchen filthy disgusting if you are selling food to people with people that are not hygienic you need to close down and I've been living in Mitchells plain and for the past years that I've been ordering there it's still the same I think it's time for change