Debonairs Westgate just lost a customer

I am so disappointed in Debonairs Westgate mall , on Friday evening I ordered from them and usually the driver either comes to the door or calls once his outside however their disrespectful driver was just hooting like a crazy person outside with an intention of waking up all my Neighbors at 11pm in the evening , he then called me while us was pressing that hooter so can you just imagine what I was hearing on the other end of the call , I then when outside to ask him if his crazy and why is he doing that the driver was so disrespectful told me I’m crazy for over reacting I then asked him to give me his name and bluntly refused I was so upset immediately called the number I placed the order on the girl on the other end was of no help I called that number 3 times and then decided to ask for a manager I would like to also point out that they have no phone etiquette as I could here the girl on the other end say in Afrikaans she’s asking for a manager ,the manager then came on the line a lady by the name of Ferial, trying to explain and defend this guy and all I wanted was this guys name after being on the line for 10 minutes she finally told me his name is Achmat however he is not there real driver he only helps out on weekends and late and night I just said I doesn’t really matter as that is the person they choose to represent their business, after all of this it’s safe to say that Debonairs lost a customer I’m sorry I am somebody that is very over customer service and I don’t support business with attitudes and disrespect