1 reviews | Active since Jun 2016
Debonairs vangate
<p>I ordered a custom double deal online from vangate mall debonairs. When I collected the cashier told me that they couldn't give me the pizza the way I ordered it. Apparently their system doesn't allow them to customise the pizza, you can swap cheese for more cheese or veg for veg and that's it. At the canal walk branch I do my online order and I choose whatever options is available pretty much everything. </p> <p>Nevertheless the service at vangate is excellent I would just like to order my favourite pizza the way I like it at any branch. Please update the system.</p>
Thank you very much for taking the time to report your experience with our Vangate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Vangate Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)