1 reviews | Active since Nov 2016
Debonairs try something disappointing
As its a cold rainy night my husband and I decided to order " on the double " which was the worst choice! The pizza was disappointing! The quality of the pizzas was pathetic! Debonairs being one of the largest pizza franchise in south Africa we would expect better quality however we know quite a few smaller restaurants who with put debonairs pizza away. I'm so angry as we came from work tired thinking we would enjoy pizza! Infact the box pizza from checkers is better! Guys this "on the double " is just a *******!
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***